Privacy Policy – XPR health

Effective date: [2023-07-27]

This Privacy Policy governs the privacy practices of the XPr Ensue mobile application (”App”) provided by Codavjas AB (”Codavjas”) for Xperience Health Sverige AB (”Xperience Health”). This policy outlines how we collect, use, disclose, and protect your personal information when you access and use the App. By using the XPr Ensue App, you consent to the practices described in this Privacy Policy.

Information We Collect

a. Personal Information:

During the registration process, we may collect personal information such as your name, email address, age, gender, and other relevant details.
When you opt for coaching services, we may collect additional information related to your physical activity, fitness goals, and preferences.

b. Physical Activity Data:

The App logs physical activity metrics, including steps per minute and active minutes per day, using your phone’s accelerometer. This data is used solely to provide you with insights and track your progress.

c. Chat and Communication Data:

The App allows users to communicate with each other through individual and group chats. We may collect and store chat content, user-generated content, and other communication data to facilitate communication and improve user experience.

How We Use Your Information

a. Personalization:

We use the information collected to personalize your App experience, provide you with relevant coaching guidance, and offer tailored recommendations based on your physical activity data and preferences.

b. Communication:

We may use your email address to send important updates, service-related announcements, and marketing materials related to the App and Xperience Health’s offerings. You can opt-out of receiving marketing communications at any time.

c. Coaching Services:

The information collected during the coaching subscription process is used to deliver personalized coaching in the field of physical activity.

d. App Improvement:

We use aggregated and anonymized data to analyze user behavior, trends, and preferences to enhance the functionality and performance of the App.

Data Sharing and Disclosure

a. Third-Party Service Providers:

We may share your information with third-party service providers who assist us in providing and maintaining the App and delivering coaching services. These providers are bound by confidentiality agreements and will only use your information as necessary to perform their services.

b. Legal Compliance:

We may disclose your information to comply with legal obligations, enforce our Terms and Conditions, respond to legal requests, protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of others.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Coaching Disclaimer

You acknowledge that coaching provided through the App is strictly in the field of physical activity and should not be considered as any other form of coaching. It is your responsibility to seek professional advice for other types of coaching needs.

GDPR Compliance

The European Union’s General Data Protection Regulation (GDPR) is a comprehensive privacy law that grants individuals residing in the European Economic Area (EEA) certain rights concerning their personal data. As a user of the XPr Ensue App, if you are an EEA resident, you have the right to access, rectify, erase, restrict the processing of, and object to the processing of your personal information. You also have the right to data portability and the right not to be subject to automated decision-making.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy within the App. Your continued use of the App after the changes have been made constitutes your acceptance of the modified Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@xprhealth.se

By using the XPr Ensue App, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.